Privacy Policy
This Privacy Policy explains how SharpShore Herb Guild (“we”, “us”, “our”) collects, uses, and safeguards information when you use our services.
1. Scope
This Policy applies to our website, learning materials, cohorts, and support channels. It does not cover third-party websites linked from our pages.
2. Data We Collect
- Account and contact data: name, email address, optional phone.
- Transactional data: purchased courses, billing status, and timestamps.
- Usage data: page interactions, device type, approximate region (from IP), and error logs.
- Community submissions: notes you add to “Fallows” and coursework reflections.
- Cookies and local storage for preferences like theme and consent.
3. Use of Data
- Provide services: deliver course access, cohorts, and support.
- Improve quality: analyze aggregated usage to refine content.
- Communicate: send transactional emails and service notices.
- Compliance: maintain records required by applicable laws.
We do not sell personal data. We avoid sensitive categories and do not profile for high-risk decisions.
6. Security
We apply administrative, technical, and physical measures to protect data, including access controls and encryption in transit. No method of transmission is 100% secure; we continuously improve our safeguards.
7. Your Rights
Depending on your region, you may request access, correction, deletion, or a copy of your data, and object to or restrict certain processing. To exercise rights, contact us using the details below.
8. Retention
We keep personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Contact
For questions about this Policy or your data, email [email protected] (via Contact page) or call +1 (415) 555-0137.